Project Overview
Our client, one of Sudan’s largest food commodity businesses with a presence across Africa, Europe, and the Middle East, operates complex retail, distribution, and trading networks. To enhance scalability and resilience, they partnered with Confiz to transition from a legacy ERP to Microsoft Dynamics 365 Finance & Operations. This migration led to a significant operational transformation, including improved financial control, optimized supply chain efficiency, and reinforced regulatory compliance. With real-time insights and greater agility, the client is now positioned for sustained growth and long-term success.
The need
Our client, a leading food commodity company in Sudan, aimed for ambitious multichannel growth and global expansion. However, its legacy system became a major roadblock, lacking the flexibility to support evolving business models and cross-border operations. The absence of centralized pricing, real-time inventory visibility, transparent financial data, strong data governance, and seamless third-party integrations led to operational inefficiencies. These limitations made it difficult to scale effectively, highlighting the urgent need for a modern, unified ERP solution.
The Solution
To support its ambitious expansion, the client required a modern, scalable ERP system. Confiz recommended Microsoft Dynamics 365 Finance & Operations, a unified, cloud-based platform that integrates finance, supply chain, production, and sales. This transformation automated key processes, including invoice matching, budget control, inventory tracking, and predictive maintenance, enhancing efficiency and adaptability.
Confiz’s cross-functional sprint teams customized D365 F&O to align with the client’s specific needs. Key enhancements included structured item categorization, predefined formulas for sauces and wheat production, optimized resource scheduling, expiry tracking, seamless landed and manufacturing cost tracking, and reservation management for sales.
In the next phase, Confiz experts integrated D365 F&O with the VAN sales app and AI-powered Copilot, strengthened data governance and financial controls, and introduced workflow-driven financial automation. Additionally, Power BI dashboards were embedded within D365 F&O, enabling real-time financial reporting, supply risk analysis, sales and profitability insights, and comprehensive performance monitoring.
The Outcome
Rapid user adoption
Achieved 95% user adoption within three months through effective training, seamless collaboration, and ongoing support.
End-to-end process automation
Transformed manual, time-consuming tasks into streamlined workflows with automation and AI-driven insights, reducing operational overhead.
Real-time decision-making
Enabled leadership with instant access to financial, supply chain, and sales data, driving faster, data-driven decisions for global expansion.
Enhanced collaboration & connectivity
Integrated with the Microsoft ecosystem, including Power Platform and AI tools, fostering cross-functional teamwork and business adaptability.
Scalability & business resilience
Built a future-ready, cloud-based enterprise system on Microsoft Dynamics 365 F&O, ensuring agility and scalability for evolving business needs.
Enterprise-grade security & compliance
Leveraged Azure’s secure infrastructure to enhance data governance, ensure regulatory compliance, and support continuous innovation.
