Global Content Lead - Tech & Consulting
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Microsoft Dynamics 365 is a suite of intelligent, cloud-based business applications (covering ERP and CRM) designed to enhance operational efficiency and deliver impactful customer experiences.
According to Forrester’s Total Economic Impact (TEI) study conducted in April 2024, Dynamics 365 ERP can yield a 106% ROI and generate a Net Present Value (NPV) of $8.09 million within the first three years of deployment. Now, with the addition of AI capabilities through Copilot, this business intelligence platform is set to elevate business operations even further.
Whether your goal is to deploy, optimize, or customize Dynamics 365 Finance and Operations (ERP) or Dynamics 365 Customer Engagement (CRM), partnering with a Microsoft Dynamics 365 consultant or implementation partner can be instrumental in achieving a successful digital transformation.
Finding the right Dynamics 365 partner can feel overwhelming, given the wide range of options available. In this blog, we will introduce you to the top Dynamics 365 partners in the USA and explore why choosing the right partner can make a significant difference in your business transformation journey.
How can a Dynamics 365 Partner help your business?
There is an extensive ecosystem of top Microsoft Dynamics 365 partners, each equipped to provide expert guidance and comprehensive support for every stage of your journey. From consulting and assessment to implementation and optimization, the right partner can ensure you make the most of your Dynamics 365 investment.
Here are three key ways a trusted Dynamics 365 implementation partner can benefit your business:
- Choose the right solutions: A trusted partner will help you identify which Dynamics 365 applications best align with your current and evolving business needs, ensuring you invest in solutions that provide maximum value and scalability for your operations.
- Customize and extend existing solutions: The right partner doesn’t just implement off-the-shelf solutions – they help you transform your business processes by tailoring Dynamics 365 to your unique requirements. Whether it’s integrating partner applications for advanced industry-specific features or customizing workflows to fit your operations, a skilled partner ensures your ERP or CRM systems are seamlessly aligned with your business goals.
- Continuous support and guidance: Working with a Dynamics 365 partner goes beyond basic consulting and implementation. You gain access to ongoing support, expert insights, and proactive recommendations for optimization. This helps you stay at the forefront of industry trends and ensures your system continues to deliver value as your business evolves.
Best Microsoft Dynamics 365 partners in USA: Our top picks
As mentioned earlier, partnering with the right Microsoft Dynamics 365 implementation partner who can provide end-to-end support, from consultation to implementation and ongoing assistance, can make a significant difference in achieving success.
To help you find the best fit, we’ve curated a list of the top 5 Microsoft Dynamics 365 partners in the USA. These consultants were selected based on their expertise, customer satisfaction, and proven project success. Explore their offerings and choose the partner that aligns best with your business needs and goals.
1: Confiz
Confiz, headquartered in the USA, is a leading Microsoft Dynamics 365 implementation partner renowned for its deep expertise in streamlining business operations and accelerating digital transformation. With 18 years of experience and over 250 specialized Dynamics 365 consultants, Confiz is uniquely positioned to help businesses modernize their operations, automate critical processes, and gain actionable insights to drive growth and profitability. Serving a diverse range of industries, Confiz’s clientele includes Fortune 100 companies that trust the firm to deliver impactful, future-ready solutions.
Leveraging the full Microsoft tech stack – including Dynamics 365 Finance and Operations, Dynamics 365 Customer Engagement, Microsoft Power Platform, and AI-powered tools like Microsoft Copilot – Confiz empowers organizations to enhance customer engagement, optimize business processes, and achieve transformative results.
The company also excels in digital transformation consulting and custom application development tailored to meet specific business needs. In addition, Confiz has created a comprehensive suite of industry-specific IPs and accelerators designed to address unique challenges and drive business modernization, enabling businesses to maximize the value of their Microsoft Dynamics 365 investments.
Recognized for its client-focused approach, industry knowledge, and ability to deliver future-ready Dynamics 365 solutions, Confiz has a global presence with offices in the USA, UAE, KSA, Estonia, and Pakistan.
Core services offered by Confiz
- Dynamics 365 Solutions: Providing end-to-end services for Microsoft Dynamics 365, including consultation, implementation, upgrades, optimization, integrations, customizations, and ongoing support.
- Microsoft Power Platform Services: Empowering businesses to automate processes, build custom apps, and create insightful dashboards using tools like Power BI, Power Apps, Power Automate, and Power Virtual Agents.
- Application Managed Services: Ensuring optimal system performance with ongoing support.
- Data and AI: Driving actionable insights through advanced analytics and AI.
- Cloud Services: Migrating and managing cloud-based solutions for seamless operations.
- Software Development: Custom application development to meet specific business requirements.
- Industry-Specific Solutions: Specialized IPs and accelerators designed to optimize operations in industries such as retail, trading and distribution, supply chain, automotive, e-commerce, and more.
Confiz stands as a trusted partner for businesses seeking to harness the full potential of Microsoft Dynamics 365 and achieve transformative results.
2: Dynamics Square
Dynamics Square brings over 12 years of experience in helping businesses of all sizes implement Microsoft ERP and CRM solutions. As a trusted Microsoft Dynamics 365 Partner in the USA for ERP and CRM solutions, Dynamics Square specializes in deploying Microsoft Dynamics 365, Business Central, Microsoft Power BI, and other Microsoft products to support seamless operations. With a team of 150+ skilled Microsoft consultants, Dynamics Square offers comprehensive services, including implementation, support, and upgrades, backed by an impressive track record of end-to-end solution delivery.
With their services spread in USA, UK and Canada, Dynamics Square’s team excels in creating customized Dynamics-based solutions that enhance customer management across various domains such as sales, marketing, customer service, omnichannel experiences, and self-service. Their deep understanding of client needs and commitment to quality enables them to deliver effective and scalable digital solutions.
Their services range from:
- ERP consulting, implementation, and support
- Digital transformation
- Digital process automation
- Application development
- On-premises-to-cloud application migration
- Data analytics
- Software testing and quality assurance (QA)
3: Hitachi Solutions
Hitachi Solutions, recently recognized as the 2024 Microsoft Partner of the Year, is a leader in Dynamics 365 consulting with over 20 years of experience across ERP, CRM, and various industry-focused solutions. Their end-to-end services extend from initial implementation through to long-term support and optimization, with capabilities for integrating, customizing, and training on Dynamics 365 applications. Known for their industry-specific IP, Hitachi Solutions delivers tailored solutions that meet unique business needs, enhancing the core functionalities of Dynamics 365 and driving meaningful results for clients.
Hitachi Solutions’ services include:
- Dynamics 365 ERP & CRM Services
- Advisory services
- Managed Services
- Application & system modernization
- Data & AI services
- Cloud services
- Security and governance
4: Saglobal
sa.global is an AI-powered Microsoft Dynamics 365 consultant and partner that specializes in Dynamics 365 solutions for project-driven businesses. With over 30 years of experience and three global delivery centers, they help clients transform and modernize their operations by implementing industry-specific cloud solutions. Their approach is rooted in understanding the unique challenges of project-based companies and utilizing AI to streamline processes, increase productivity, and drive innovation.
Services offered by sa.global include:
- Consulting services
- Dynamics 365 services
- Implementation services
- Cloud migration and management services
- AI and Data Services
sa.global also offers industry-specific IP solutions that extend Dynamics 365’s capabilities, making it a preferred partner for project-based companies looking for specialized and scalable applications.
5: Encore Business Solutions
Encore Business Solutions is a distinguished Microsoft partner specializing in Dynamics 365 ERP, CRM, and cloud technologies. With over 30 years of experience, Encore has built a strong reputation in Canada and the U.S., helping organizations streamline operations through tailored Microsoft solutions. Their services include implementation, integration, support, and advisory, covering a range of Microsoft products like Dynamics 365, Power Platform, and Azure.
Encore Business Solutions’ services include:
- Microsoft Dynamics ERP & CRM solutions – Comprehensive ERP solutions for core business processes and CRM for managing relationships.
- Implementation & integration – Expert deployment and integration for seamless operations.
- Custom Development – Tailored applications to meet specific organizational needs.
- Training & support – Ongoing support and training to maximize solution use.
- Business intelligence & data analytics – Leveraging Power BI and other analytics tools for insights.
- Cloud services – Office 365 and Azure for secure, scalable cloud environments.
- Managed services – Full support for software lifecycle needs, ensuring continuity and performance over time.
Why choosing the right Dynamics 365 Partner matters?
Choosing the right partner for Dynamics 365 significantly affects your organization’s ability to achieve a successful digital transformation, enhance productivity, and maximize return on investment. Here’s why selecting the right partner makes a difference:
- Industry-specific expertise: A strong Dynamics 365 partner brings tailored knowledge and solutions, addressing challenges unique to your sector.
- Customized solutions: The right partner ensures that configurations align with your business processes, enabling seamless operations.
- Ongoing support & maintenance: Quality partners provide continuous support, ensuring systems are optimized and responsive to new needs.
- Proven implementation strategies: Experienced partners reduce risks with a structured approach, minimizing disruptions.
- Scalability: Reliable partners offer solutions that grow with your business, ensuring long-term value.
- Training & change management: They provide training resources, helping teams adapt and fully utilize new systems.
- Enhanced ROI: Expert partners focus on solutions that directly contribute to better resource allocation and operational efficiency, maximizing your return.
Learn more: Check out our complete guide to selecting the right Dynamics 365 implementation partner.
Summing up
In a landscape where selecting the right Dynamics 365 partner is crucial for business success, these top five U.S.-based partners for 2025 stand out for their proven expertise, industry focus, and commitment to customer satisfaction. Each offers unique strengths, helping organizations transform their operations and gain a competitive edge.
If you’re exploring your options, consider Confiz, a trusted Microsoft Dynamics 365 partner in the USA, known for delivering customized solutions aligned with your unique business objectives. With a proven record in consulting and rapid Dynamics 365 F&O and CRM implementations, Confiz is dedicated to helping companies scale efficiently and accelerate their digital transformation journey. Experience our expertise first hand by scheduling a personalized demo or contact us at marketing@confiz.com for more information.
