Overcoming import and customs challenges using landed cost in Dynamics 365 F&O

March 12, 2025

In today’s globalized economy, businesses are increasingly sourcing materials and products from international suppliers. While this opens up opportunities for cost savings and access to a wider range of products, it also introduces complexities in managing the total cost of goods, particularly when it comes to import and customs handling. Dynamics 365 Finance and Operations (D365 F&O) offers a robust solution for managing landed costs, helping businesses navigate these challenges effectively.

This article explores what does landed cost mean, its importance, the challenges businesses face in import and export handling, and how Dynamics 365 Finance and Operations can help overcome them.

What is landed cost?

Landed cost refers to the total cost of a product once it has been shipped, received, and made ready for sale. It includes not only the purchase price of the product but also additional costs such as shipping, customs duties, taxes, insurance, and handling fees. Accurately calculating landed cost is crucial for businesses to determine the true cost of goods sold (COGS) and to set appropriate pricing strategies.

For businesses involved in international trade, understanding and managing landed cost is essential for maintaining profitability and ensuring compliance with customs regulations. However, this process can be fraught with challenges, particularly when dealing with complex import and customs procedures.

Common challenges businesses face in import and customs handling

  • Complexity of customs regulations

Customs regulations vary widely from country to country and can be highly complex. Businesses must navigate a maze of rules, tariffs, and documentation requirements, which can be time-consuming and prone to errors. Misclassification of goods or incorrect valuation can lead to delays, fines, and even seizure of goods.

  • Fluctuating duties and taxes

Duties and taxes are subject to change based on trade agreements, political developments, and other factors. Keeping track of these changes and accurately applying them to the cost of goods can be challenging, especially for businesses that source products from multiple countries.

  • Hidden costs

In addition to the obvious costs such as shipping and customs duties, there are often hidden costs associated with importing goods. These can include storage fees, demurrage charges, and costs related to compliance with local regulations. Failing to account for these costs can lead to significant discrepancies in the landed cost calculation.

  • Lack of visibility and control

Many businesses struggle with a lack of visibility into the various costs associated with importing goods. This can make it difficult to track expenses in real-time and to make informed decisions about sourcing and pricing. Without a centralized system for managing landed costs, businesses may find themselves relying on manual processes that are both inefficient and error-prone.

  • Compliance risks

Non-compliance with customs regulations can result in severe penalties, including fines, shipment delays, and damage to a company’s reputation. Ensuring compliance requires a thorough understanding of the rules and regulations in each country where a business operates, as well as the ability to accurately document and report on import activities.

  • Undervalued invoicing in imports

Undervalued invoicing is a common issue in international trade, where the declared value of goods is lower than the actual value to reduce customs duties and taxes. This practice can lead to legal repercussions, including fines and penalties, and can also distort the true landed cost of goods.

  • Challenges in shipment measurement & weight discrepancies

Accurate measurement and weight of shipments are crucial for calculating shipping costs and customs duties. Discrepancies in these measurements can lead to incorrect cost calculations, disputes with shipping vendors, and delays in customs clearance.

  • Complexity of customs duty calculation

Customs duty calculation can be highly complex, involving multiple factors such as the type of goods, their value, origin, and destination. Errors in duty calculation can result in overpayment or underpayment, both of which can have significant financial implications.

  • Impact of HS code declaration on duty rates

The Harmonized System (HS) code is used to classify goods for customs purposes. Incorrect HS code declaration can lead to incorrect duty rates being applied, resulting in either overpayment or underpayment of duties. This can also lead to delays in customs clearance and potential legal issues.

  • Demurrage & storage charges by shipping vendors

Demurrage and storage charges can quickly add up if goods are not cleared through customs in a timely manner. These charges can significantly impact the landed cost of goods and need to be carefully managed to avoid unnecessary expenses.

  • Container type

The type of container used for shipping can affect the cost and efficiency of the import process. Different container types have different costs associated with them, and choosing the wrong type can lead to increased shipping costs and delays.

  • Shipping port

The choice of shipping port can also impact the landed cost of goods. Different ports have different handling fees, customs procedures, and potential for delays. Selecting the most efficient port can help reduce costs and improve the speed of the import process.

  • Business monopoly by customs agents & intermediaries

In some regions, customs agents and intermediaries hold a monopoly over the import process, leading to inflated fees and lack of transparency. This can increase the landed cost of goods and create challenges for businesses trying to manage their import operations efficiently.

  • Role of blockchain in shipment tracking & transparency

Blockchain technology has the potential to revolutionize shipment tracking and transparency in the import process. By providing a secure and immutable record of transactions, blockchain can help reduce fraud, improve accuracy, and enhance visibility into the supply chain.

Managing landing costs with Dynamics 365 : A key to addressing these challenges

Dynamics 365 Finance and Operations (D365 F&O) is a comprehensive enterprise resource planning (ERP) solution that includes powerful tools for managing landed costs and addressing the challenges associated with import and customs handling. Here’s how D365 F&O helps businesses overcome these challenges:

1: Automated landed cost calculation

D365 F&O automates the calculation of landed costs, taking into account all relevant factors such as shipping, duties, taxes, and handling fees. Landed cost calculation in Dynamics 365 ensures that businesses have an accurate and up-to-date view of the total cost of goods, enabling them to make better-informed decisions about pricing and sourcing.

2: Integration with customs and trade management

Landed cost integration in Dynamics 365 Finance and Operations allows businesses to streamline the import process and ensure compliance with customs regulations. The system can automatically generate the necessary documentation, classify goods according to the appropriate tariff codes, and calculate duties and taxes based on the latest regulations.

3: Real-time visibility and reporting

With Dynamics 365 Finance and Operations businesses gain real-time visibility into the various costs associated with importing goods. The system provides detailed reports and dashboards that allow businesses to track expenses, monitor compliance, and identify areas for cost savings. This level of visibility helps businesses maintain control over their import operations and make data-driven decisions.

4: Flexibility to handle complex scenarios

D365 F&O is designed to handle complex import scenarios, including multi-country sourcing, multi-currency transactions, and varying tax regimes. The system can accommodate different shipping methods, Incoterms, and payment terms, providing businesses with the flexibility they need to manage their global supply chains effectively.

5: Compliance and risk management

D365 F&O includes features that help businesses manage compliance risks associated with importing goods. The system can automatically flag potential compliance issues, such as incorrect tariff classifications or missing documentation, and provide guidance on how to resolve them. This reduces the risk of non-compliance and helps businesses avoid costly penalties.

6: Cost allocation and tracking

D365 F&O allows businesses to allocate landed costs to specific products or orders, providing a clear and accurate picture of the true cost of goods. This helps businesses set appropriate pricing strategies and improve profitability. The system also tracks costs throughout the supply chain, making it easier to identify and address inefficiencies.

7: Addressing undervalued invoicing

D365 F&O includes tools to ensure accurate valuation of goods, reducing the risk of undervalued invoicing. The system can compare declared values with market rates and flag discrepancies, helping businesses maintain compliance and avoid penalties.

8: Managing shipment measurement & weight discrepancies

D365 F&O provides tools for accurate measurement and weight tracking of shipments. The system can integrate with weighing scales and other measurement devices to ensure accurate data entry, reducing the risk of discrepancies and associated costs.

9: Simplifying customs duty calculation

D365 F&O simplifies the complex process of customs duty calculation by automating the process based on the latest regulations and tariff codes. This reduces the risk of errors and ensures accurate duty payments.

10: Ensuring accurate HS code declaration

D365 F&O includes a comprehensive database of HS codes and can automatically suggest the appropriate code based on product descriptions. This reduces the risk of incorrect declarations and ensures accurate duty rates are applied.

11: Managing demurrage & storage charges

D365 F&O provides tools for tracking and managing demurrage and storage charges. The system can alert businesses to potential delays and help them take proactive measures to avoid unnecessary charges.

12: Optimizing container type and shipping port selection

D365 F&O includes features for optimizing container type and shipping port selection. The system can analyze shipping routes, costs, and potential delays to help businesses make informed decisions that reduce costs and improve efficiency.

13: Reducing dependency on customs agents & intermediaries

D365 F&O provides businesses with greater control over the import process, reducing dependency on customs agents and intermediaries. The system’s transparency and automation features help businesses manage the process more efficiently and reduce costs.

14: Leveraging blockchain for shipment tracking & transparency

D365 F&O can integrate with blockchain technology to enhance shipment tracking and transparency. By providing a secure and immutable record of transactions, blockchain can help reduce fraud, improve accuracy, and enhance visibility into the supply chain.

Summing up

Managing landed costs is a critical aspect of international trade, but it comes with a unique set of challenges, particularly when it comes to import and customs handling. Dynamics 365 Finance and Operations offers a comprehensive solution that helps businesses overcome these challenges by automating landed cost calculations, ensuring compliance with customs regulations, and providing real-time visibility into import-related expenses.

By leveraging the capabilities of D365 F&O, businesses can streamline their import processes, reduce compliance risks, and gain a competitive edge in the global marketplace. Whether you’re a small business just starting to explore international sourcing or a large enterprise with a complex global supply chain, D365 F&O can help you manage landed costs more effectively and achieve greater profitability.

If you’re facing challenges with landed costs in Dynamics 365 or need assistance with setting up landed costs in Dynamics 365 Finance, reach out to us at marketing@confiz.com. Our experts will guide you through the process seamlessly.