Project Overview
Confiz propelled the digital transformation of a leading conglomerate in the Middle East by implementing Dynamics 365 Finance and Operations. Through our unique Resource Augmentation model, we strategically combined onsite and offsite expertise, assembling a team of over 30 specialized Dynamics 365 functional and technical consultants to address the client’s diverse needs. This tailored approach enhanced the utilization of Dynamics 365, enabling seamless business process integration, streamlined operations, and data-driven decision-making, supporting long-term growth and adaptability.
The need
Our client, one of Dubai’s largest conglomerates with a diverse portfolio spanning six sectors: food, resources, properties, construction, energy, mobility, and ventures, faced significant challenges due to disparate systems. This fragmentation led to siloed data, making it difficult to comprehensively view business operations and financial performance across its diverse business groups. Additionally, managing inventory across multiple business domains was cumbersome, lacking a centralized, integrated approach.
Recognizing the pressing need to address these challenges and embark on a digital transformation journey, our client chose Dynamics 365 Finance and Operations. The decision was driven by the organization’s goal to bridge financial and operational gaps, especially in integrating operations across multiple legal entities. To materialize these technology aspirations, the client partnered with Confiz, leveraging our expertise in Dynamics 365 to augment their IT teams for a seamless ERP implementation.
The Solution
The conglomerate implemented a robust digital transformation by deploying Dynamics 365 Finance and Operations in the cloud. This strategic move enhanced scalability and efficiency, enabling seamless adaptation to evolving business requirements. The implementation facilitated an agile and responsive financial and operational ecosystem.
Confiz fortified the project brigade in tandem by augmenting a team of over 30+ expert functional and technical D365 consultants. This was achieved through a strategic combination of on-site and off-site staff augmentation. The collaborative effort spanned 70+ business units, encompassing the client’s diverse sectors, including Corporate, Construction, Shipping, Facilities Management, Cars Taxi, Automotive, and Properties businesses.
Besides implementing Dynamics 365 F&O, Confiz delved into substantial customizations within Car Taxi Management and Credits and Collection modules. Furthermore, we optimized inventory valuation and bank reconciliation processes, integrating ZATCA and other tailored solutions specific to each business unit. This holistic approach aimed to harmonize and optimize the implementation, ensuring seamless alignment between the technological solution and the client’s intricate operational needs.
The Outcome
Operational efficiency
The Dynamics 365 F&O implementation streamlined processes, significantly enhancing efficiency, productivity, and workflow optimization across diverse business sectors.
Business optimization
The client transitioned to Microsoft’s technology stack, including Microsoft Azure and the Power Platform, establishing a seamless ecosystem that reduced costs and enhanced overall business operations.
Cross-business integration
Seamless integration between different business units facilitated enhanced collaboration, breaking down silos and ensuring a consistent flow of data.
Agile decision-making
With real-time insights and analytics, the client gained the agility to make informed decisions promptly, enhancing overall business responsiveness.
Resource optimization
The hybrid model of resource augmentation allowed for optimal resource allocation, ensuring the right expertise at the right stages of the project.
Successful customizations
Tailored Dynamics 365 customizations were seamlessly integrated, addressing specific needs across the client’s diverse business units.
