Project Overview
Confiz empowers SJS International’s digital transformation journey with Dynamics 365 Finance and Operations to streamline operations across all sales channels, achieve end-to-end financial control, and gain complete visibility into their supply chain
The need
SJS International encountered major difficulties in its outdated system, ranging from limited financial visibility and supply chain inconsistencies to disintegrated processes. The company’s expansion plans were hindered due to the lack of automation that could have facilitated its operations across various sales channels, including distribution, retail, and eCommerce. Despite these challenges, SJS International was proactive in tackling these issues and committed to pursuing its growth strategy by adopting appropriate technology and eliminating operational bottlenecks.
The Solution
Confiz as a digital transformation partner, facilitated SJS’s growth by implementing Dynamics 365 Finance and Operations. The solution empowered the business with real-time inventory visibility and accurate financial management, in addition to optimized and streamlined operations across sales channels. With a centralized pricing system, product classification, demand forecasting tools, and AI-driven reporting and analytics in place, managers could make informed business decisions, drive profitability, and stay ahead of the competition.
The solution also automated tedious tasks, including managing third-party agreements, calculating import duties, and managing payables, resulting in increased employee productivity. Confiz’s digital transformation impact on SJS was amplified by utilizing Microsoft’s comprehensive technology stack, including Azure and Power BI, to deliver an end-to-end solution.
The Outcome
Increased revenue growth
Agile business processes and reduced costs, led to a significant increase in revenue growth of a whopping 30%
Task automation and improved productivity
Automation of tedious and repetitive tasks resulted in a 20% increase in employee productivity.
Improved CSAT scores and customer retention
Reduced stock-outs and improved buying journey led to a 20% hike in customer satisfaction score and a 10% decline in customer churns.
AI-powered decision making
Informed decision-making backed by powerful AI-driven insights and analytics
End-to-end visibility and operational excellence
The business benefited from real-time inventory visibility, optimized supply chain, and streamlined financial operations.
“Confiz has truly transformed our financial management game. They have unified our financial data into a harmonious and integrated whole. With Dynamics 365 Finance in our arsenal, we’re equipped with intelligent demand forecasting, budgeting, and analytical tools to keep a bird’s eye view on our financial landscape. We are now more agile to pivot and adapt to complex scenarios and identify opportunities that we may have otherwise missed.”
Asif Ahmed
Chief Finance Officer, SJS International
