The power of omnichannel analytics in 2025: Strategies for retailers to drive success
Omnichannel retailing has become the backbone of how businesses connect with customers, making it easier to shop across multiple platforms, be it brick or mortar, online, on mobile apps, or even through social media. As consumers seek greater convenience, retailers face the challenge of meeting shoppers wherever they are, building a connected experience that keeps […]
Streamlining customer interactions using Gen AI conversational bots: Post-webinar key insights
Generative AI has experienced a meteoric rise in popularity over the past year and a half, largely driven by OpenAI’s release of ChatGPT. This public launch in late 2022 brought AI conversations into the mainstream, showcasing the power of large language models (LLMs) to understand and respond to diverse prompts in a natural, conversational manner. […]
A look ahead at the top data strategy trends in 2024
Living in a data-driven world, organizations have recognized the importance of what a defined data strategy means to them. This realization has proven highly beneficial for their business, offering valuable insights into customer behavior, internal operations, and market trends. Moreover, this awareness has also fueled a transformative journey and empowered organizations to evolve their […]
What is modern data ecosystem: Core components and their roles in data management
When it comes to data in today’s business and technology landscapes, the term “data ecosystem” is often mentioned but not always fully understood. This lack of clarity leads to confusion about the concept of a modern data platform. A modern data platform is a core part of a data ecosystem designed to manage and process […]
Demystifying common myths about Application Managed Services
Enterprises are increasingly adopting managed services to digitize their business processes, modernize their IT infrastructure, and boost productivity and scalability. As the global shift toward cloud computing accelerates, managed IT services are proving crucial for reducing infrastructure costs. By leveraging professional Application Management Services (AMS), businesses can more efficiently navigate the rapid pace of digital […]
What is data modernization: Best practices for future-ready data management
As businesses grow and adapt, so does the complexity of managing their data. Many find themselves accumulating massive amounts of data across various systems, departments, and platforms. While this data holds incredible potential in driving significant business insights, much of it ends up stuck in isolated, disconnected systems—commonly referred to as data silos. These silos […]
Staff Augmentation vs Outsourcing: Which is best for building your data team
As technology rapidly evolves and business trends shift, the demand for highly skilled talent remains constant. New or unexpected projects often create gaps that need to be filled quickly. While hiring full-time employees is always an option, companies are increasingly turning to flexible talent or engagement models for one-time projects or specific business needs. These […]
Real-Time Intelligence in Microsoft Fabric: Data analytics for enhanced visualization
The ability to make quick, informed decisions is more crucial than ever in today’s fast-paced business environment. Traditional business intelligence tools often fall short, as relying on historical data is no longer sufficient to stay competitive in a rapidly changing landscape. Although plenty of business intelligence tools exist, Microsoft is ahead of its time. Real-time […]
Data management 101:Types, key benefits and best practices explained
Businesses are accumulating data at record levels and have access to more data than before. By 2025, it’s estimated that the global data sphere will hit an astonishing 175 zettabytes. But with this explosion of data comes a significant challenge: how to effectively manage and leverage this data for better decision-making. Many organizations are struggling […]
Rethinking Application Managment Services: How disruption fuels service excellence?
We are in an era of rapid technological change, where advancements like cloud computing, AI and data analytics alongside ERP and CRM systems, such as Dynamics 365 Finance and Operations and Dynamics 365 Customer Engagement, are critical to enterprise success. Maintaining an edge in such competitive times requires more than just adopting advanced technologies; it […]