How to improve customer retention using omnichannel customer experience
The shopping behavior of customers in the retail industry has changed a lot in the post-pandemic world. During the last two years, we saw physical (brick-and-mortar) retail stores closed for weeks and people staying indoors for prolonged periods. During this time, online shopping rose exponentially as people had nowhere to go and nothing much to […]
How to increase your sales retail data analytics
Let’s face it, data is the key to achieving success in the retail industry today. You can’t rely on guesswork anymore. The retail landscape is getting competitive and if you are not relying on hard data or retail analytics, you are not making those smart decisions that will improve customer satisfaction, increase sales, and improve […]
How to access Power Platform admin center?
Business and IT administrators use Power Platform admin center to manage their security roles, application users, the status of their solutions and applications, updates, and even solutions integrated with Dynamics 365. In this article, we will be discussing ways one can access the Power Platform admin center. As laid out by Microsoft, there are two […]
D365 Supply Chain Management: Production Control | Discrete Manufacturing | Production Life Cycle
Production Series – Part 3 by Ali Danish (ERP Microsoft D365FO Solution Architect | Corporate Trainer) “Every morning in the corporate world, a consultant wakes up and decides whether he will be a billable or a nonbillable resource today. If he is billable, he will add value or not. For me, a true value-added digital transformation […]
How to ensure optimum staff levels using a footfall analytics solution
When it comes to running physical retail stores, many businesses struggle with one major concern: are they overstaffed or understaffed? Finding and ensuring optimal staffing levels is critical to improving the efficiency of a retail business. If a store is understaffed or overstaffed, either condition will have a deep effect on the behavior, productivity, and […]
How to create a great customer experience strategy – Proven transformation tips
Since 2020, retail businesses have been facing fierce competition in the industry. The sudden evolution of customer expectations has added further fuel to the fire. Retailers know that their customers already have plenty of choices online to spend their time and money. If they fail to give their customers compelling reasons to shop at their […]
Dynamics 365 2022 Release Wave 1: Overview and highlights
There is much to look forward to, as Microsoft has just published its exciting release wave 1 plan for Dynamics 365 and the Microsoft Power platform. The release consists of many new features and capabilities that reflect Microsoft’s continuous investment in enhancing digital transformation. This article will overview all the new features and discuss what’s […]
How does Microsoft Dynamics 365 inventory management help a business?
Many companies execute their supply chain management through different applications that are either outsourced or developed internally. When applications and their data schemes are unique, the time spent in synchronizing them and avoiding duplication becomes quite a hassle. Therefore, it is recommended to use software solutions such as Dynamics 365 to manage inventory as it seamlessly connects […]
How can CRM and ERP sustain retail during COVID-19 and beyond?
Retail, as we know it, has changed. The global pandemic and resulting shutdowns have brought about substantial and lasting changes in the entire retail ecosystem. Changes expected over the next couple of years have happened in weeks, forcing retailers to reshape and digitalize their business in real-time. From managing the financial impacts of store closures […]
How an ERP solution solves major Textile manufacturing challenges
Running a textile factory is not an easy task. There are too many processes to manage at the same time and automation is necessary for recurring tasks. This includes scheduling production machinery, managing spinneries, streamlining weaving and knitting and finalizing dyeing and printing processes. Textile manufacturing businesses are always running against time due to […]