Discover why Microsoft Dynamics 365 Customer Engagement is worth it
While aggressive advertising campaigns, cutting-edge technology, and sales promotions can draw customers to your business, they alone are not sufficient to build long-term relationships that engage customers. Customers often make buying decisions based on emotions rather than rational thought processes. Gallup’s research on customer engagement shows that fully engaged customers can generate a 23% premium […]
5 ways Dynamics 365 Sales empowers your sales teams to drive success
In a world of fierce competition, having a sales team that can deliver results is crucial. This is why sales representatives must be at the top of their game to gain a competitive advantage over rivals. In addition, a successful sales team should be agile and better equipped to adapt to the constantly evolving business […]
Why Dynamics 365 CRM is an ideal solution for businesses of all sizes (Fortune 500s included)
Customer relationship management (CRM) solutions are necessary for businesses to succeed. This is because they come with many benefits. For example, CRM gives companies a holistic view of their customers, offers them excellent service, and builds long-lasting client relationships. Moreover, with the help of CRM and its smart analytics, teams can effortlessly automate and […]
How to bring sustainability into your supply chain with Dynamics 365
Today’s recipe for business success lies in building a resilient, agile, and sustainable supply chain. Adherence to regulatory compliance in the supply chain and adoption of ethical business practices can cement an organization as a major player in the industry for years to come. This is why many executives have sustainability at the forefront […]
Optimize your retail experience with Dynamics 365 Commerce: An omnichannel solution for retailers
In today’s fast-paced retail environment, staying competitive requires businesses to be agile and responsive to meet ever-changing customer expectations, offer a seamless customer experience, and keep pace with tech advancement. Dynamics 365 Commerce, formerly known as Dynamics 365 Retail, is a cloud-based retail solution packed with a range of features and capabilities to help businesses streamline […]
6 actionable ways to improve customer service in retail
It is no secret that retail touchpoint experiences affect average basket value and customer satisfaction. Statistics show that 89% of customers are more inclined toward making a new purchase after a positive customer service experience. Additionally, through excellent customer service, companies can nurture brand loyalty, boost efficiency and attract talent. If you look at […]
6 Benefits of Configuring Dynamics 365 Retail POS
Ways businesses can benefit from Dynamics 365 retail’s POS system In today’s world of digitization, POS systems have undergone a complete transformation. As a result, merchants now have access to state-of-the-art systems, such as the Microsoft Dynamics 365 point of sale system, which optimizes the check-out process. In addition, a modern POS system such as […]
Maximize business value with Microsoft Dynamics 365 Finance and Operations
As companies grow, they often find that their current accounting software or spreadsheets need to meet their increasing demands. While basic accounting software can handle tasks such as invoicing, accounts payable and receivable, and creating general ledgers and financial reports, more is needed in functionality compared to more advanced accounting software. This is where ERP […]
What are the two ways that data analytics benefits retailers?
Data is considered the lifeblood of a retail business. It allows you to unlock a treasure of insights into customer behavior, sales patterns, and market trends. In today’s competitive landscape, data analytics has become a crucial tool for retailers to stay ahead of the curve and gain a competitive edge. By harnessing the power of […]
Top Microsoft Dynamics 365 apps to maximize your business potential
Businesses generally have a few common goals: drive efficiency, reduce costs, and break silos. These goals lay the groundwork for a forward-thinking organization to adapt and innovate. Fortunately, Microsoft Dynamics 365 was created to help organizations achieve exactly the same. This cloud-based ERP and CRM solution links people, data, and processes, transforming businesses into a […]