Dynamics 365 2022 Release Wave 2: Overview and highlights
Microsoft published its release plans for Dynamics 365 Wave 1 a while back and updated to Wave 2 on July 12, 2022. These new capabilities will be available between October 2022 and March 2023. This article will dive into some of Wave 2’s general updates and then discuss what’s changed across applications. General Updates: Microsoft continues to […]
How do you select the right Microsoft Dynamics 365 Partner?
CRM implementations can prove to be quite daunting if you do not have the right implementation partner to manage migration and other related tasks for you. There are many things that can go wrong if you are unaware of the best practices to follow. We know the huge investments into implementing CRM solutions such as Microsoft […]
Ways to turn prospects into customers using Dynamics 365 Sales and Marketing
Thanks to social media channels, businesses today have access to customer data like never before. The intelligent retail management solutions are also gathering customer data from physical and online retail stores. All this data is used to create personalized and immersive online experiences for each customer. To beat the competition, successful businesses are specializing in offering continuous […]
How to use CRM for marketing campaigns – 4 Ways in which CRM helps
Successful businesses stand on the foundations of long-lasting customer relationships that play a prominent role in the growth of an organization. Managing these efficiently and effectively is vital for businesses because acquiring a new customer is more expensive than retaining an existing one. Companies can manage their customers better and offer them optimal service by […]
How to create an email marketing list in Microsoft Dynamics CRM?
Businesses send out regular emails to their clientele in a bit to inform them about new products or services. Sometimes they also send out email newsletters to acquire new customers. To ensure that the right emails are sent to the targeted recipients, businesses need to make email marketing lists on regular basis. If you are […]
How to improve customer retention using omnichannel customer experience
The shopping behavior of customers in the retail industry has changed a lot in the post-pandemic world. During the last two years, we saw physical (brick-and-mortar) retail stores closed for weeks and people staying indoors for prolonged periods. During this time, online shopping rose exponentially as people had nowhere to go and nothing much to […]
How to increase your sales retail data analytics
Let’s face it, data is the key to achieving success in the retail industry today. You can’t rely on guesswork anymore. The retail landscape is getting competitive and if you are not relying on hard data or retail analytics, you are not making those smart decisions that will improve customer satisfaction, increase sales, and improve […]
How to access Power Platform admin center?
Business and IT administrators use Power Platform admin center to manage their security roles, application users, the status of their solutions and applications, updates, and even solutions integrated with Dynamics 365. In this article, we will be discussing ways one can access the Power Platform admin center. As laid out by Microsoft, there are two […]
D365 Supply Chain Management: Production Control | Discrete Manufacturing | Production Life Cycle
Production Series – Part 3 by Ali Danish (ERP Microsoft D365FO Solution Architect | Corporate Trainer) “Every morning in the corporate world, a consultant wakes up and decides whether he will be a billable or a nonbillable resource today. If he is billable, he will add value or not. For me, a true value-added digital transformation […]
How to ensure optimum staff levels using a footfall analytics solution
When it comes to running physical retail stores, many businesses struggle with one major concern: are they overstaffed or understaffed? Finding and ensuring optimal staffing levels is critical to improving the efficiency of a retail business. If a store is understaffed or overstaffed, either condition will have a deep effect on the behavior, productivity, and […]