How to create a great customer experience strategy – Proven transformation tips

Since 2020, retail businesses have been facing fierce competition in the industry. The sudden evolution of customer expectations has added further fuel to the fire. Retailers know that their customers already have plenty of choices online to spend their time and money. If they fail to give their customers compelling reasons to shop at their […]

Dynamics 365 2022 Release Wave 1: Overview and highlights

There is much to look forward to, as Microsoft has just published its exciting release wave 1 plan for Dynamics 365 and the Microsoft Power platform. The release consists of many new features and capabilities that reflect Microsoft’s continuous investment in enhancing digital transformation. This article will overview all the new features and discuss what’s […]

How does Microsoft Dynamics 365 inventory management help a business?

Many companies execute their supply chain management through different applications that are either outsourced or developed internally. When applications and their data schemes are unique, the time spent in synchronizing them and avoiding duplication becomes quite a hassle. Therefore, it is recommended to use software solutions such as Dynamics 365 to manage inventory as it seamlessly connects […]

How can CRM and ERP sustain retail during COVID-19 and beyond?

Retail, as we know it, has changed. The global pandemic and resulting shutdowns have brought about substantial and lasting changes in the entire retail ecosystem. Changes expected over the next couple of years have happened in weeks, forcing retailers to reshape and digitalize their business in real-time. From managing the financial impacts of store closures […]

How an ERP solution solves major Textile manufacturing challenges

Running a textile factory is not an easy task. There are too many processes to manage at the same time and automation is necessary for recurring tasks. This includes scheduling production machinery, managing spinneries, streamlining weaving and knitting and finalizing dyeing and printing processes.   Textile manufacturing businesses are always running against time due to […]