How Copilot transforms marketing workflows in Dynamics 365 Customer Insights 

marketing workflows

Generative AI has revolutionized personal productivity and enhanced organizational capabilities. Copilot has established a new benchmark, enabling employees to develop skills in designing, writing, coding, data analysis, and more. This advancement has elevated their work from good to exceptional. According to a Microsoft research: No doubt, this efficiency empowers marketers and other business professionals to […]

Implementing security with Azure Active Directory User Groups in Dynamics 365 F&O

Microsoft Active Directory Security Groups is a legacy feature from Microsoft that enables user role and organization assignments based on their membership in Microsoft Active Directory security groups. It can also be used to enable JIT (just-in-time) provisioning of users when they sign into Dynamics 365 Finance and Operations environment for the first time.The purpose […]

How to trigger Dynamics 365 Finance and Operations Business Events with Power Automate

D365 business event

Dynamics 365 Finance and Operations users often need to take action and send notifications based on certain system events. Allowing stakeholders to make timely, informed decisions. This functionality exists in the form of business events. These events provide a mechanism to alert or notify external systems about changes in the D365FO environment. This can be […]

How to create a custom workflow in Dynamics 365 Finance and Operations

workflows in D365

Every business using Dynamics 365 Finance and Operations often needs customizations to meet their specialized needs that are not fully addressed by its out-of-the-box features. This is where the workflow engine in Dynamics 365 Finance and Operations comes into play. It allows you to define rules, set conditions, and trigger actions based on specific events […]

Understanding the financial impact: Dynamics 365 Field Service ROI analysis

In today’s competitive business landscape, elevating field service operations has become pivotal for businesses seeking to enhance customer satisfaction and operational efficiency, ultimately aiming to improve their financial performance. According to a study by Forrester Consulting, software aimed at refining field service delivery can bolster financial outcomes in two key ways: by boosting customer retention […]

D365 Supply Chain Management gets smarter: A closer look at Copilot and Demand Planning Capabilities

Dynamics 365 Supply Chain Management

Today’s supply chains are more global and interconnected than ever before, yet they also face heightened risks of disruption. Supply chain leaders are constantly challenged to enhance productivity, bolster resilience, and foster innovation amidst rising costs and labor pressures. According to Forbes, supply chain digitalization and transparency are among the top concerns of business leaders […]

Maximizing ROI: Leveraging Microsoft Business Application Managed Services for business growth

Managed services

Organizations today are facing relentless pressure to innovate, expand, and outpace competitors. According to recent research by Gartner, businesses prioritizing digital transformation are expected to outperform competitors by 25% in profitability by 2024. To thrive in this dynamic environment, businesses are constantly exploring new avenues to drive growth, boost efficiency, and maintain a competitive edge. […]

The convergence of AI in CRM and ERP: Emerging trends and best practices

AI in ERP and CRM

In today’s dynamic business environment, organizations constantly seek practical solutions to elevate operations and drive value. Among the myriad of technological advancements, AI has emerged as a frontrunner in spearheading this transformative journey. There is no doubt that AI has evolved beyond mere buzzword status, becoming an essential force that is propelling us into the […]

From insight to action: A savvy leader’s guide to building an intelligent supply chain

intelligent supply chain

The increasing complexity of supply chains and challenges in global distribution have compelled companies to modernize their supply chain management for effective demand forecasting and planning. Traditionally, supply chains were designed with the assumption that materials are readily available, enabling sourcing, production, and distribution at the lowest-cost locations worldwide. However, the landscape has evolved. In […]