How to set up and configure the Microsoft Dynamics 365 Commerce Store Commerce app
In October 2023, Microsoft made a significant move by deprecating its Modern Point of Sale (MPOS) and introducing Store Commerce, a dynamic cloud-based application. Boasting complete feature parity with its predecessor, including integrated hardware support and an offline mode, Store Commerce simplifies the retail landscape. Designed to empower first-line workers, including cashiers, sales associates, inventory […]
Innovating forward: A closer look at Microsoft Power Platform 2023 release wave 2
Microsoft has introduced an array of advanced capabilities within the Microsoft Power Platform as part of its latest release, Wave 2 of 2023. The meticulously outlined release plan details the roadmap for upcoming features scheduled for launch between October 2023 and March 2024. This strategic unveiling aims to elevate the Power Platform’s functionality, offering innovative […]
Unlocking the hidden value of Microsoft Azure AI: An analysis of its total economic impact
Business leaders worldwide have recognized the transformative potential of analytics and artificial intelligence (AI). According to IBM’s report on Global AI adoption, 44% of organizations are actively embedding AI into existing applications and processes, with two-thirds already reaping the benefits. According to Forrester’s 2022 Data and Analytics Survey, 73% of decision-makers are investing in AI. […]
Cloud migration simplified: Your guide to the Microsoft Cloud Adoption Framework for Azure
Each organization has its own motivations for transitioning to the cloud. Regardless of your specific reasons, achieving success in your cloud adoption journey requires a methodical approach that caters to your business, technical, and organizational needs. Securing a cloud provider and implementation partner is crucial, as is acquiring a set of tools and methods to […]
From insights to action: Exploring journeys in Dynamics 365 Customer Insights
The latest Dynamics 365 Customer Insights release wave 2 has introduced a significant change: Dynamics 365 Marketing has been integrated into Dynamics 365 Customer Insights, incorporating two distinct components: This blog delves into the Customer Insights – Journeys side of the platform, exploring its capabilities and functionalities. Understanding Dynamics 365 Customer Insights – Journeys Dynamics […]
From siloed data to 360° customer view: Your guide to Dynamics 365 Customer Insights – Data
In today’s data-driven landscape, making informed decisions relies on having accurate and integrated data. Despite the collection of customer data, many organizations struggle with outdated information and fragmented data silos. This results in missed opportunities for valuable insights. Recognizing the need for a shift from siloed data management, businesses are turning to solutions that offer […]
Upgrading to Microsoft Fabric: A guide for current Azure Synapse users
If you’re already a Synapse user and are considering integrating Microsoft Fabric, it likely suggests a desire to leverage additional capabilities or features offered by Microsoft Fabric within the context of your data and analytics processes. Microsoft Fabric could bring benefits such as enhanced data visualization, improved user interfaces, or specific tools that facilitate the […]
Charting your course to Cloud migration: The whys of migrating to Azure
The future of computing is undeniably shifting towards the cloud. Consumers increasingly rely on cloud services, and businesses are undergoing digital transformations to become more agile, efficient, and competitive. Cloud computing has expanded its reach and impact beyond traditional IT infrastructure, encompassing various applications and facilitating flexible work arrangements. Today’s cloud infrastructure also supports AI, ML, Big […]
The Cloud-native future of retail: Why Microsoft is transitioning from Modern POS to Store Commerce
The retail industry is undergoing a significant transformation as it embraces cloud-native technologies to meet the evolving needs of customers and businesses. Microsoft is at the forefront of this change, transitioning its Modern POS solution to Store Commerce, a cloud-based platform that offers a more modern, flexible, and adaptable solution for retailers. What is Store […]
Dynamics 365 Customer Insights 2023 release wave 2 brings AI-powered customer journeys
As global businesses increasingly acknowledge the significance of generative AI for enhancing customer experiences and driving growth, Microsoft has emerged as a pioneer in advancing AI functionalities. This progress is particularly evident in its journey orchestration and customer data platform product—Dynamics 365 Customer Insights. Dynamics 365 Marketing and Dynamics 365 Customer Insights are now Customer […]