Driving sales productivity with next-gen AI: A closer look at Microsoft Copilot for Sales
With Artificial Intelligence disrupting every other field, the sales industry is another one to be touched by its impact. A report by HubSpot says that 78% of sales professionals believe AI can significantly enhance efficiency. Further reinforcing this notion, research by Gartner suggests that to drive positive sales outcomes, sellers should leverage AI-powered technologies like […]
Revolutionizing Business Intelligence with advanced data engineering
Over the years, business intelligence (BI) solutions have played a pivotal role in assisting businesses in identifying and interpreting patterns, trends, anomalies, and relationships within their in-house data, as well as in collaboration with external data sources. Employees have been generating individual reports, running queries, sharing insights, and collaborating more effectively than ever before. This […]
Empowering contact centers through Gen AI: A closer look at Copilot for Service
Most organizations struggle with siloed data. Their knowledge is distributed across disparate data, and we are not just talking about organizational data but customer data as well. From customer records to case histories, this data is stored on more than one or multiple systems. Additionally, the information is scattered across knowledge base articles, offline documents, […]
Choosing your data journey: Data Fabric vs. Data Mesh
Data management is a challenge for organizations worldwide as they grapple with growing volume, variety and complexity of data. While businesses emphasize autonomy and productivity, they are still stuck with siloed data and monolithic architecture that leaves them drowning in a data lake and struggling to extract valuable insights. A survey showed that approximately 50-70% […]
Driving retail agility: Microsoft Dynamics 365’s AI capabilities in action
In the present retail landscape, AI is no longer limited to sending email promotions or displaying online ads. Retailers are harnessing AI to track customer behavior both online and in-store, enabling smarter decisions in pricing, merchandising, inventory management, store layouts, and beyond. According to McKinsey, companies leveraging AI-driven data analytics are experiencing significant benefits, with […]
Leveraging Databricks and Microsoft Fabric for next-gen data solutions
For years, Databricks has enabled organizations to work with all types of data, structure and unstructured, within a unified, user-friendly environment. Databricks has empowered enterprises to streamline their data workflows, accelerate insights generation, and drive innovation. In fact, over 7,000 organizations, regardless of their sizes, have been using Databricks for data engineering, advanced analytics, and […]
How AI is transforming data analytics in retail
There’s no denying that in the retail sphere, any retailer’s most important assets are its data and people. The sheer volume of data available to retailers serves as both a blessing and a challenge, demanding innovative approaches to extract meaningful insights. Recognizing this prevailing concern, a significant transformation is unfolding as companies transition from traditional […]
How to build your own Copilot in Microsoft Copilot Studio
Generative AI has transformed productivity for businesses in nearly every industry. Organizations are looking for ways to leverage this technology, add business value, and experience its potential impact on their workforce. McKinsey & Company’s research reveals that AI contributes up to $4.4 trillion annually to the global economy. Furthermore, experts believe that some technological capabilities […]
Introducing Copilot Studio: The new low-code tool for business efficiency
Following in the footsteps of OpenAI, Microsoft has empowered its users to create custom Copilot experiences or integrate a personalized ChatGPT AI chatbot through its latest no-code solution, Copilot Studio. This is another leap by Microsoft after introducing Generative AI capabilities in Dynamics 365 with the release wave 2. Primarily designed to extend the capabilities […]
Navigating compliance excellence: A deep dive into ZATCA integration with Dynamics 365 F&O
Microsoft Dynamics 365 stands as a dominant ERP choice for medium and large enterprises globally. Businesses across various verticals, especially in retail, have extensively benefited from its diverse ERP portfolio, offering a myriad of packages, customizations, deployment models, and flexible pricing. For those managing retail and business operations through Microsoft Dynamics 365 Finance and Operations […]