Optimize your field service operations: Turbocharge with Dynamics 365
Field service management involves dispatching workers or contractors to perform services outside the company’s premises. As a field service manager, you oversee the field resources and coordinate the work of skilled practitioners who provide specialized services to clients. According to a Zion Market Research report, the field service market is projected to increase by USD […]
Leveraging big data for better business decisions: Best practices for enterprise AI
Organizations today are increasingly relying on data-driven insights to make informed decisions that lead to successful outcomes. Every individual in an organization, from executives to marketing managers, requires access to relevant information to make critical decisions. This is where big data comes in. With the vast amount of data available to companies, big data analytics […]
Scale team collaboration with Dynamics 365 Customer Engagement & Microsoft Teams
Dynamics 365 and Microsoft Teams integration offers an ideal solution for fast-paced businesses that aim to accelerate their workflows and enhance cross-departmental collaboration. This seamless integration is particularly effective for marketing campaigns, sales opportunities, and customer support scenarios. By integrating Dynamics 365 and Microsoft Teams, members of your organization can conveniently view and collaborate on […]
Looking to migrate from Dynamics AX to Dynamics 365: Dos and don’ts!
Migrating from Dynamics AX to Dynamics 365 can provide your organization with an array of benefits, including enhanced functionality, better integration, and access to cutting-edge technologies. However, transitioning from one platform to another can be a complex and challenging process. To help you navigate this journey, we have compiled a list of dos and don’ts to migrate […]
Revolutionize Customer Experience with AI in Dynamics 365 CS
In the age of digital transformation, customer expectations have never been higher. Research shows that 80% of consumers are more likely to purchase if offered a personalized experience. This demonstrates that today’s consumers demand personalized, efficient, and seamless experiences, and businesses must adapt to stay competitive. One excellent way to achieve this is by leveraging […]
Skyrocket your campaigns and optimize ROI with Dynamics 365 Marketing
In today’s digital age, marketing has become an essential component for businesses across industries. The rise of online channels and social media platforms has made it easier than ever to reach target audiences and bolster sales. In fact, over 75% of marketers report that their marketing campaigns directly impact revenue. Effective marketing enables businesses to […]
How to create a winning omnichannel retail strategy with Dynamics 365 Commerce
The digital age has revolutionized how people interact with the world and has significantly impacted consumer behavior, particularly in how products are purchased. The rise of e-commerce, mobile technology, and social media has given consumers unparalleled convenience and choice. Amid this, they expect retailers to know their preferences and shopping habits. Research has shown that […]
Managed Cloud: The gateway to seamless enterprise digital transformation
The rapid evolution of the global business landscape demands enterprises embrace digital transformation to remain competitive and cater to customers’ ever-changing needs. A key aspect of this transformation is the adoption of cloud computing. However, managing cloud resources can be a complex undertaking, prompting many organizations to seek the assistance of managed cloud services. Adopting […]
From cost to benefit: Why a Cloud-first approach is essential for modern businesses
Over the last few years, cloud computing has evolved from a buzzword to an essential component of modern business operations. The COVID-19 pandemic has further accelerated this trend. In addition, the move to remote work created a need for seamless collaboration, easy access to tools, and the ability to conduct business from anywhere. According to […]
Discover why Microsoft Dynamics 365 Customer Engagement is worth it
While aggressive advertising campaigns, cutting-edge technology, and sales promotions can draw customers to your business, they alone are not sufficient to build long-term relationships that engage customers. Customers often make buying decisions based on emotions rather than rational thought processes. Gallup’s research on customer engagement shows that fully engaged customers can generate a 23% premium […]