What is Microsoft Power Platform center of excellence?
Microsoft Power Platform features a collection of business tools that offer organizations the ability to make changes in their daily processes through easy applications and process automation that anyone can develop without having any coding knowledge. Companies can develop low-code/no-code business solutions such as building virtual agents, managing data visualization, and automating business processes. All […]
How to use real-time data to optimize retail store staff hours
In the post-pandemic world, it only seems natural to expect a fall in the traffic flow in retail stores, especially in the face of intermittent lockdowns, occupancy limits, and stringent SOPs. As a result, people counting has become increasingly important for retailers as they aim to ensure optimal staff levels in retail outlets to improve customer […]
What is the difference between Microsoft Power Automate and Microsoft Flow?
Microsoft Flow and Power Automate are two distinct products from Microsoft, yet much of the information online about these two is almost the same. The truth is these are the same products and Microsoft has just updated Flow by adding some new features and rebranded it as Microsoft Power Automate. Here is a list […]
How to grow your seasonal retail business in 2023 – Tried and tested strategies
As a retail business, the product range you offer might fall under the umbrella of “seasonal sales.” What repercussions does it have on your business and how do you tackle them? The curse of seasonal sales is felt by many retail businesses, from holiday-related products (decorations, food, event management) to beverages like coffee and […]
Retail Management System (RMS) Guide – How to stay ahead of the competition in 2023
Let’s cut to the chase. We all know that the last two years have been a roller-coaster ride for retail businesses around the world. With their buyers spending months in quarantines, and the market experiencing a phased recovery in 2020 and 2021, physical retail stores have learned to recognize major changes in standard operating procedures […]
How to improve your accounts receivable process through automation
Automating accounts receivable processes would allow your teams to effectively cut down the time spent on, and the costs associated with registering customers through lengthy email correspondence, distributing invoices manually, answering customer inquiries, and sending and tracking invoices. The time saved by the teams can then be used to concentrate on strategic goals and other […]
Expanding business reach with PowerApps Portals
Globally, businesses continue to find user-friendly ways to connect with their customers. However, developing infrastructure to enable seamless customer service is not easy due to numerous reasons. There are costs of hiring software developers coupled with the time they require to build the solutions. Then there are the user testing phases that need to be […]
What traditional retailers can learn from eCommerce
Do you ever stop to think why e-commerce is rapidly gaining popularity with retailers as a go-to platform to capitalize on their target audience at the lowest cost? On one hand, computer algorithms have enabled big data analytics to track the entire buying journey of customers at every step of the AIDA funnel: awareness, interest, […]
How to grow your revenue with good customer service
Many retailers believe customer service to be an overhead of doing business, but if this were the case then cost reduction would be the best approach to improving your ROI (return on investment). Thankfully, this is not the case. Customer service comes with value-added activities that help businesses retain more customers. If used strategically, customer […]
Microsoft Power Platform – All you Need to Know
The increased utilization of data and the sudden shifts in the global economy have cornered businesses into a spot where they must meet customer expectations swiftly or lose them to the competition. For this, businesses working on traditional models must innovate, but they are often reined by IT resources or budget constraints. Microsoft Power Platform […]