How to use footfall analytics to improve customer service?
Footfall analytics leverages the latest technology to count and track customers in your retail stores. It provides deep insights into customer psychology, preferred shopping hours, customer hotspots in your store, etc. The data collected from store counters or people counting solutions can be used to improve customer experience in retail. Footfall analytics impact on […]
What is Power Automate? Everything you need to know
Power Automate is Microsoft’s cloud-based workflow engine. The platform can swiftly automate any task or process. Businesses can use it to automate recurring tasks to save time. It comes with a wide range of connectors that businesses can use to automate their current processes particularly if they are based on MS Office 365. Microsoft Flow […]
How to increase your sales retail data analytics
Let’s face it, data is the key to achieving success in the retail industry today. You can’t rely on guesswork anymore. The retail landscape is getting competitive and if you are not relying on hard data or retail analytics, you are not making those smart decisions that will improve customer satisfaction, increase sales, and improve […]
How to access Power Platform admin center?
Business and IT administrators use Power Platform admin center to manage their security roles, application users, the status of their solutions and applications, updates, and even solutions integrated with Dynamics 365. In this article, we will be discussing ways one can access the Power Platform admin center. As laid out by Microsoft, there are two […]
D365 Supply Chain Management: Production Control | Discrete Manufacturing | Production Life Cycle
Production Series – Part 3 by Ali Danish (ERP Microsoft D365FO Solution Architect | Corporate Trainer) “Every morning in the corporate world, a consultant wakes up and decides whether he will be a billable or a nonbillable resource today. If he is billable, he will add value or not. For me, a true value-added digital transformation […]
How to ensure optimum staff levels using a footfall analytics solution
When it comes to running physical retail stores, many businesses struggle with one major concern: are they overstaffed or understaffed? Finding and ensuring optimal staffing levels is critical to improving the efficiency of a retail business. If a store is understaffed or overstaffed, either condition will have a deep effect on the behavior, productivity, and […]
How to create a great customer experience strategy – Proven transformation tips
Since 2020, retail businesses have been facing fierce competition in the industry. The sudden evolution of customer expectations has added further fuel to the fire. Retailers know that their customers already have plenty of choices online to spend their time and money. If they fail to give their customers compelling reasons to shop at their […]
Dynamics 365 2022 Release Wave 1: Overview and highlights
There is much to look forward to, as Microsoft has just published its exciting release wave 1 plan for Dynamics 365 and the Microsoft Power platform. The release consists of many new features and capabilities that reflect Microsoft’s continuous investment in enhancing digital transformation. This article will overview all the new features and discuss what’s […]
How to improve customer satisfaction in retail
Customer satisfaction in the retail business comes from a solid relationship between the business and the customer. Essentially, it is always a two-way street, but many retail businesses fail to understand this and end up with low levels of customer satisfaction. Retail customers buy your products when you are forthcoming, honest, and a problem solver. […]
How to power automate Microsoft Forms for sending invitations
Businesses can automate Microsoft Forms using Microsoft Power Automate by creating a flow that automatically performs one or more tasks when triggered by an action or an event. In this post, you will look at how one can automate sending invitations to people planning to attend an event online along with people planning to […]