Reducing customer churn with Modern Data Platform: A quick webinar recap

Customer churn is a silent killer for businesses of all sizes. Losing a customer not only impacts the organization’s immediate bottom line but also represents a missed opportunity for future growth. Therefore, with high competition and increasing customer expectations among retailers, retaining customers has become more complex than ever. The average customer retention rate in […]

How Copilot transforms marketing workflows in Dynamics 365 Customer Insights 

marketing workflows

Generative AI has revolutionized personal productivity and enhanced organizational capabilities. Copilot has established a new benchmark, enabling employees to develop skills in designing, writing, coding, data analysis, and more. This advancement has elevated their work from good to exceptional. According to a Microsoft research: No doubt, this efficiency empowers marketers and other business professionals to […]

Enhancing Business Intelligence and process efficiency with Microsoft AI Builder

Microsoft AI Builder

With the widespread emergence of Generative AI models, such as ChatGPT, the AI technology landscape has been revolutionized, offering remarkable opportunities for automation and innovation across various industries. These advanced models have demonstrated exceptional capabilities in understanding and generating human-like text, transforming how businesses interact with customers, create content, and streamline operations. As AI becomes […]

Unlock the potential of data in retail: Key insights from our webinar 

There is no doubt about it that data has emerged as one of the most valuable assets a business can leverage, even in the retail industry. Data and retail analytics can become a powerful asset offering retail businesses profound insights into their operations, customer behaviors, and market trends. With the retail analytics market projected to […]

Data engineering challenges 2024: Insights into benefits and solutions

In today’s digital world, businesses are inundated with vast amounts of data. This raw data must be cleansed and transformed to support data-driven decisions, making the role of data engineering more crucial than ever. Data engineers are responsible for ensuring that data is not only accessible but also meaningful, secure, and ready to drive innovation. […]

Implementing security with Azure Active Directory User Groups in Dynamics 365 F&O

Microsoft Active Directory Security Groups is a legacy feature from Microsoft that enables user role and organization assignments based on their membership in Microsoft Active Directory security groups. It can also be used to enable JIT (just-in-time) provisioning of users when they sign into Dynamics 365 Finance and Operations environment for the first time.The purpose […]

Gain trust and transparency with data governance in the age of generative AI 

The fast adoption of generative AI across various industries has opened scores of opportunities for organizations to transform their operations. Over the past few years, AI development has been limited to professional data scientists who developed highly trained AI models. Today, with innovative generative AI models like OpenAI’s ChatGPT, Google Bard, GitHub Copilot, and Meta […]

How to trigger Dynamics 365 Finance and Operations Business Events with Power Automate

D365 business event

Dynamics 365 Finance and Operations users often need to take action and send notifications based on certain system events. Allowing stakeholders to make timely, informed decisions. This functionality exists in the form of business events. These events provide a mechanism to alert or notify external systems about changes in the D365FO environment. This can be […]

How to create a custom workflow in Dynamics 365 Finance and Operations

workflows in D365

Every business using Dynamics 365 Finance and Operations often needs customizations to meet their specialized needs that are not fully addressed by its out-of-the-box features. This is where the workflow engine in Dynamics 365 Finance and Operations comes into play. It allows you to define rules, set conditions, and trigger actions based on specific events […]

Data factory in Microsoft Fabric: A powerful data integration tool for modern businesses

In the modern business landscape, organizations are continually seeking efficient ways to process, integrate, engineer, and analyze vast amounts of data. One of the most powerful tools for achieving this is through Microsoft Fabric, particularly through its workload Data Factory. Microsoft Fabric represents a groundbreaking advancement in data and AI services by unifying these capabilities […]