Microsoft Dynamics 365 Consulting Services
Power growth with expert Dynamics 365 strategies
As a trusted Microsoft Solutions Partner, Confiz delivers tailored solutions that simplify complexity and drive efficiency. Whether you’re transitioning from legacy systems, optimizing an existing setup, or seeking full-scale or modular implementations, our Dynamics 365 consultants ensure a smooth and efficient transition.
Maximize business value with Dynamics 365
106%
ROI within the first three years of implementing Dynamics 365 ERP
3.4%
TCO savings can be achieved by migrating from on-premises Dynamics AX to cloud-based Dynamics 365
30%
Productivity gains by streamlining sales and service operations with Dynamics 365 CRM
20%
Reduction in operating costs through AI-driven insights from Dynamics 365 Copilot
What we do
From strategy to support: Transforming businesses with Dynamics 365
Accelerate your business with expert Dynamics 365 consulting, tailored implementations, AI-powered optimizations, and dedicated support for a seamless Dynamics 365 experience.
New to Microsoft Dynamics 365?
- Expert guidance for your strategy
- Tailored license selection
- Rapid deployments
- Large-scale implementations & global rollouts
- Ongoing enhancements & improvements
- Hands-on training & support
Enhance your existing Dynamics system
- Revitalize failed implementations
- Optimize system performance
- Customization & seamless integration
- Copilot AI implementations
- Custom PowerApps development & workflow automation with Power Automate
- Advanced reporting and dashboards
Need support and maintenance?
- A team of certified D365 professionals
- Fast, priority-based response times
- Flexible support models
- Proactive monitoring & maintenance
- Quarterly NPS surveys, performance tracking, & audits
Migrating to Dynamics 365?
- Migration assessments & roadmap
- Smooth transition from Dynamics AX, GP, NAV, SL, SAP, Epicor, Oracle, & other ERPs
- Seamless migration from Siebel, Salesforce, & other 3rd-party platforms
- End-to-end data migration, integration, & post-migration support
Our services
Optimize, innovate, and scale with Dynamics 365 Consulting Services
We offer comprehensive consulting services to help you integrate, customize, and fully utilize Dynamics 365 to enhance your business efficiency and ensure seamless digital transformation.
Licensing
guidance
Simplify the complexities of Microsoft Dynamics 365 licensing with our expert guidance. We help you select the right licenses to ensure cost efficiency and alignment with your business goals.
Tailored Dynamics 365
implementation
Our consultants design a comprehensive roadmap and deliver tailored implementation strategies. We ensure your Dynamics 365 solution aligns seamlessly with your unique business processes.
Dynamics 365
customization
Unlock the full potential of Dynamics 365 with customizations designed to meet your specific needs. From tailored workflows to personalized features, we help you achieve operational efficiency.
Seamless Dynamics 365
integration
Connect Dynamics 365 with Microsoft tech-stack and other third-party applications to create a unified ecosystem. Our integration solutions streamline data flow and enhance collaboration across systems.
Custom app
development
Build bespoke applications using PowerApps to tackle unique business challenges. Our experts craft innovative solutions to enhance your business productivity and deliver measurable impact.
Workflow automation with
Power Automate
Eliminate manual processes and improve efficiency with Power Automate solutions. We help you design workflows that simplify tasks, save time, and enhance operational productivity.
AI-Powered Copilot
solutions
Leverage the power of Microsoft Copilot in Dynamics 365 to empower your team to do more while focusing on strategic business tasks and drive results.
Reliable Dynamics 365
support & maintenance
Ensure peak performance of your Dynamics 365 system with our support and maintenance services. We offer Application Managed Services (AMS), proactive issue resolution and system optimization to keep you ahead.
Training &
enablement
Equip your team with the skills needed to fully utilize Dynamics 365’s capabilities. Our customized training programs are designed to suit your workflows and business requirements, fostering confidence and productivity.
Benefits of Dynamics 365 Consulting Services
How Our Dynamics 365 consultants drive your success?
Our project managers and Microsoft Dynamics 365 technical consultants ensure a seamless and results-driven implementation, from analyzing your business requirements to delivering tailored solutions.
Comprehensive project scoping
Comprehensive project scoping We conduct a thorough analysis of your business processes to identify risks and potential challenges. This ensures that your Dynamics 365 solution is implemented with minimal disruption and maximum alignment with your goals.
Accurate budget planning
Accurate budget planning Our Dynamics 365 consultants develop detailed project roadmaps with realistic cost estimates, giving you a clear picture of the required investment. This approach helps you plan effectively without unexpected expenses.
Seamless collaboration
Seamless collaboration We partner closely with your team throughout the project, ensuring transparent communication and regular updates. This collaborative approach enables swift issue resolution and keeps the project on track.
Enhanced data security
Enhanced data security Your data is our priority. By implementing best-in-class security practices and adhering to strict confidentiality agreements, we safeguard sensitive business information throughout the project lifecycle.
Tailored user experiences
Tailored user experiences We design solutions with your end-users in mind, avoiding unnecessary complexities. Our focus on usability ensures your Dynamics 365 system is intuitive, efficient, and easy to adopt.
Measurable success metrics
Measurable success metrics Our team of Microsoft Dynamics 365 functional and technical consultants defines clear and quantifiable success indicators, breaking down projects into manageable milestones. This guarantees progress monitoring and delivers tangible results aligned with your business objectives.
Confiz Advantage
Industry prowess
Our certified Microsoft Dynamics 365 consultants have extensive industry experience, successfully deploying 100+ complex ERP and CRM projects in various sectors, including retail, CPG, and manufacturing, distribution, healthcare and automotive. We excel at transforming growing businesses and sustaining enterprise growth.
Customer-first approach
Customer satisfaction lies at the heart of our core business practices. Therefore, we adopt a structured project management approach based on the complexity of the business environment and operations; while ensuring 24/7 customer support and a transparent relationship with our clients.
Certified Dynamics 365 consultants
With a team of 250+ Microsoft Dynamics certified technical and functional consultants, Confiz has the technical proficiency and knowledge to successfully deliver projects around implementation, integration, customization, migration, and consulting services worldwide.
Proven industry solutions
We offer industry-specific, ready-to-use solutions built on Dynamics 365 to help our clients accelerate their digital transformation. At Confiz, we aspire to drive business excellence for our esteemed clients by providing solutions to address their core industry challenges.
Journey towards success
Dynamics 365 solutions we specialize in
Dynamics 365 for Commerce
Adapt to changing customer needs and deliver personalized buying experiences across physical and digital shopping channels.
Dynamics 365 for
Finance
Strengthen your financial and business operating models and get end-to-end financial visibility to make faster growth decisions.
Dynamics 365 for Supply Chain
Build a smart & adaptable supply chain, meet the growing eCommerce needs, optimize front-end and back-end operations, and stay profitable.
Dynamics 365 for Human Resources
Empower your employees to get the needed information, take faster actions with a scalable HR solution, and make better decisions with valuable insights.
Dynamics 365 for Sales
Empower your sales team with actionable sales intelligence to improve customer relationships, sell at scale and serve customers intelligently.
Dynamics 365 for Customer Insights
Create engaging experiences by unifying customer data with real-time journeys and leveraging Copilot to uncover insights for personalized interactions.
Dynamics 365 for Customer Service
Streamline customer support with a solution that simplifies processes, delivers personalized care, and improves customer experiences.
Dynamics 365 for Field Service
Streamline workflows, manage and optimize your field service operations, boost employee productivity, and offer better customer service onsite.
Dynamics 365 for Project Operations
Manage and optimize your project operations by connecting your sales, resourcing, project management, and finance teams to win more deals.
Our approach to Dynamics 365 Consulting
At Confiz, we follow a strategic, client-focused approach to deliver tailored solutions that drive operational efficiency and long-term success.
01
Discovery and assessment
We start by analyzing your business processes, challenges, and goals. Through in-depth assessments, we identify gaps and opportunities, ensuring Dynamics 365 is the right fit to enhance your operations.
02
Strategy and roadmap
Based on our findings, we develop a structured roadmap with clear milestones, timelines, and resource planning. Whether it’s an implementation, migration, or optimization project, we ensure a well-defined strategy for success.
03
Solution design and customization
After in-depth system analysis, we design a tailored Dynamics 365 solution and document functional requirements. We also define a test plan to address training needs and identify key features for customization, ensuring a solution that seamlessly fits your business processes.
04
Deployment and testing
Our team builds the solution with required customizations, add-ons, and integrations. Rigorously test and validate it to ensure alignment with user requirements and seamless functionality.
05
Implementation and integration
We execute the deployment with precision, ensuring smooth adoption and seamless integration with your existing systems. Our focus is on minimizing disruption while maximizing system effectiveness.
06
Optimization and continuous support
Post-deployment, we provide continuous monitoring, enhancements, and proactive support. Whether scaling the system, optimizing performance, or implementing AI-driven innovations, we ensure Dynamics 365 continues to deliver value as your business grows.
Enabling
global companies
Trusted by some of the world’s largest companies, we thrive on building strong relationships and an outstanding reputation. Our aspiration to evolve, innovate and experiment makes us stand out from our competition.
Our Readings
Get inspired, learn and transform
Got more questions?
We are here with answers!
How do I know if my business needs Dynamics 365 consulting services?
If your business struggles with streamlining operations, managing data effectively, or integrating disparate systems, Microsoft Dynamics 365 consulting services can provide the solution.
Experienced Dynamics 365 consultants from a trusted Microsoft Solutions Partner will assess your existing systems and processes to identify opportunities for improvement. They can help implement tailored ERP and CRM solutions that enhance operational efficiency and support long-term scalability.
Can you help customize Dynamics 365 to fit our unique business needs?
Yes, we tailor Dynamics 365 solutions to align with your unique workflows, industry requirements, and growth objectives. Customizations can include new modules, personalized dashboards, or integrations with third-party tools to optimize your business processes.
How long does a typical Dynamics 365 consulting project take?
The timeline for a Dynamics 365 consulting project varies based on the scope, complexity, and specific requirements. The initial consultation phase, which includes system assessment and strategy development, typically takes a few weeks. Implementation and customization follow, ranging from a few weeks for smaller projects to several months for larger, enterprise-scale solutions.
What does your Dynamics 365 consulting service include?
Our Dynamics 365 consulting services include system assessment, strategy development, implementation, customization, data migration, integration, and training for Dynamics 365 ERP, CRM and Power Platform services. We also provide post-implementation support to ensure the solution aligns with your evolving business needs.
How do you ensure a smooth implementation of Dynamics 365?
At Confiz, we follow a structured approach that includes thorough planning, stakeholder collaboration, and detailed testing. By identifying potential challenges early, our Microsoft Dynamics 365 Consultants ensure minimal disruption and deliver a seamless transition to Dynamics 365.
Can you help us customize Dynamics 365 to fit our business needs?
Absolutely, we specialize in tailoring Dynamics 365 to suit your business model. This includes designing custom workflows, automating processes, creating new modules, and integrating external applications to enhance productivity and efficiency.
Do you provide assistance with migrating from legacy systems to Dynamics 365?
Yes, as a part of our Dynamics 365 Consulting services, we also offer end-to-end support for data migration, ensuring accuracy, security, and minimal disruption. We assess your legacy systems, map the data to Dynamics 365, and execute the migration process with robust testing to ensure a smooth transition.
Give us your details.
We’ll get in touch.
Mohammed Reza
Director Business Development, UAE | KSA
Qaisar Iqbal
Vice President Industry Solutions, KSA