Microsoft Dynamics CRM
Transform your customer
journey and unlock actionable insights.
Build, maintain and capitalize on the customer journey with CRM
An integrated, data-driven software solution that helps shorten and optimize sales cycle, personalize customer service experience, and enhance customer loyalty. Designed to strengthen customer relationships, Dynamic 365 CRM helps to centralize, optimize and streamline all the customer journey data.
Turn valuable customer insights into successful business decisions
Identify top customers to turn data into revenue
Generate, track and capitalize on sales leads
Deliver personalized engagement as per the unique buyer’s journey
Adopt a customer-first approach by leveraging
automation to build insights and intelligence
Sales
Strengthen your relationship with customers, make informed decisions based on insights and close deals quickly.
Marketing
Target the right audience, focus on the highest priority leads, strengthen marketing capabilities and expand sales opportunities.
Customer Service
Differentiate your brand, deliver personalized service and add value to every customer interaction.
Customer Insights
Capture and consolidate every detail and enrich customer-based data from various sources.
The Confiz experience
Implementation
With the right skill set, industry exposure, and proficiency to configure domain-specific highly customized solutions, we have helped 100+ organizations simplify business complexities, optimize operations, and drive profitability.
Upgradation
At Confiz, our solution architects work with your internal teams to assess your business and technical situation, evaluate your current implementation and offer you the least disruptive yet most efficient path along with an upgradation timeline.
Support
Our Microsoft certified professionals offer 24/7 dedicated Dynamics 365 support services to help organizations achieve a reliable, smoother and efficient flow across their organizational structure by promptly diagnosing and resolving their system issues.
Enabling
global companies
Trusted by some of the world’s largest companies, we thrive on building strong relationships and an outstanding reputation. Our aspiration to evolve, innovate and experiment makes us stand out from our competition.
Got more questions?
We are here with answers!
What is Microsoft Dynamics CRM?
Microsoft Dynamics 365 Customer Relationship Management (CRM) is an integrated, data-driven software solution that helps streamline key customer-centric operations, including sales, marketing, customer service and customer insights. It not only covers but also provides support throughout the customer journey by developing, enhancing and retaining customer relationships.
What is included in Microsoft Dynamics CRM?
What is Microsoft Dynamics 365 CRM used for?
How does Microsoft Dynamics 365 CRM work?
Microsoft Dynamics 365 CRM can be deployed both on the cloud or on-premise.
Why is Microsoft Dynamics 365 CRM better than salesforce?
While Salesforce is used by small businesses, Microsoft Dynamics 365 Customer Relationship Management can be used by businesses of any size. Dynamics 365 CRM is also a better choice because of its greater functionalities, robust third-party integration offerings and unified user interface across all devices.
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Mohammed Reza
Director Business Development, UAE | KSA
Qaisar Iqbal
Vice President Industry Solutions, KSA